SALES POLICY
No Return or Exchange Policy
At Free Smoke NYC, we are committed to providing high-quality cannabis products to our customers. Due to the nature of our products and in compliance with legal regulations, all sales are final. We do not accept returns or exchanges for any items purchased.
Policy Details:
- Final Sales: All products sold on our website are considered final sale. Once an order is placed and payment is processed, it cannot be returned or exchanged.
- Quality Assurance: We take great pride in the quality of our products. Before shipping, each item undergoes thorough quality checks to ensure you receive only the best. If you receive a damaged or defective product, please contact our customer service team within 48 hours of delivery for assistance.
- Scam Prevention: To protect our business and customers from fraudulent activities, we monitor all transactions closely. Any attempts to dispute transactions without valid reasons may lead to reporting to the relevant authorities and financial institutions.
- Customer Responsibility: It is the customer's responsibility to ensure that they are ordering the correct products. Please review your order carefully before finalizing your purchase.
By placing an order with us, you acknowledge and agree to these terms. Thank you for supporting Free Smoke NYC.